BUYING GUIDE

The customer can purchase product available in the online shop piavetyres.it paying attention to the following directions:

How to buy
Order acceptance
Right to withdraw
Withdrawal form

HOW TO BUY

Choose the product you desire to purchase in the product catalogue. Click on the button “add to basket” to insert the good chosen in your personal basket. You can continue to browse the online shop to buy other products, or to carry out your order, by filling shipment form and payment modality. Finally you will see the total amount and you will be able to confirm the order.

ORDER ACCEPTANCE

The product selected in the online shop piavetyres.it can be purchase according with the following conditions:
By completing the order form, the customer send to Piave Tyres srl a purchase proposition of the products selected. Sending the order, involves the consent (according with article 10 D.L 185/1999) to receive communications from Piave Tyres srl exclusively finalized to complete the selling contract.
Piave Tyres srl confirm, with e-mail, the receipt of the order, assigning an “Order Number” that have to be used in every communication with Piave Tyres srl
The customer has 24 hours from the on-line confirmation of the order to co communicate to Piave Tyres srl an eventual deleting, by sending an e-mail to the address info@piavetyres.it specifying the “Order Number”.
The order will be effective only after the accreditation moment on the Piave Tyres srl bank account, the payment will be made by the customer using the way chosen during the on-line confirmation between the following options: bank transfer, credit card, paypal. The details to make the payment through bank transfer are available in the payment page. When the bank transfer is done, the customer will have to send by e-mail the bank receipt where have to be showed also the “Order Number” found in the confirmation e-mail from the following address: info@piavetyres.it
Piave Tyres srl will provide to deliver the goods requested with a courier service to the indicated address.

RIGHT OF WITHDRAWAL

The right of withdrawal permit the customer to return the ordered product. This right have to be exercise within 10 working days from the receipt of the goods, by registered letter against acknowledgement of receipt. To profit it, it needs that the purchased products are not used, all the original packaging have to be undamaged. To profit it the customer needs to follow the indicated procedure:
Fill the special form for the Request of the right of withdrawal, at the bottom of this page, sending as record delivery letter, with return receipt, addressed to: Piave Tyres srl, – 31020 Villorba - (TV). Purchasing in Piave Tyres srl, online shop, as every purchase out of commercial places, are ruled by the dispositions of consumer protections in case of distance contract. Then is applied the low of 22 May 1999, n 185, that expect the possibility to exert the right of withdrawal following the expected ways by the article 5 of the law. With consumer it is intend as article 1 – subsection a) from law, physical person that is aimed by goals not referable activities eventually done. Only this subject has the right of withdrawal, are excluded subject that buy goods for thirds subjects.
The right of withdrawal permit the customer, for purchase made online, to return goods bought, getting the refound of the purchase price. The consumer must provide of the return of the goods, sending to: Piave Tyres srl, – 31020 Villorba - (TV), within 10 days from the right of withdrawal communication. The consumer must return goods in the same condition as they arrive, provided with original packaging.
 Expense and risks of the transport of the returned goods, are exclusive responsibility of the consumer. The right of withdrawal is accepted only in case of products not used, and completely intact. Otherwise, is not possible to practise. When this process is made in the right way, Piave Tyres srl will provide within 30 working days from the communication of right of withdrawal, to return the entire payed amount, with the requested modality. If not specify, the jurisdiction is the one located in Treviso. For any other information consumer can use the following e-mail address: info@piavetyres.it . To exploit of right of withdrawal, the product have to be unused and the original packaging have to be undamaged. The company could make an exception in the eventually that the consumer use the goods, but is not satisfied with it, even if the product corresponds to the product presented in the online shop, only if it is used a few time and if it is in perfect conditions, complete with all the parts, Piave Tyres srl will take the product back, curtailing the invoice price of 50 %, delivery costs not counted. The customer will have to wait the Piave Tyres srl confirmation before making any delivery. Delivery costs are a customer responsibility.

WITHDRAWAL FORM

I, the undersigned.......(name/surname) ask to withdraw the purchasing, documented with invoice n...... and in compliance with legislation of 22 may 1999 n........185, article 5, I declare that I didn’t open the goods, I didn’t remove the original packaging, I provide of covering goods with appropriate packs to save them from damage, affixation of writing or labels........I also declare that I will deliver goods on my costs to: Piave Tyres srl, via Roma, 147 within 10 days since the sending of this withdrawal request. Since the purchasing is made by credit transfer, I indicate the following bank details where to address the refund: Bank...... . ABI...... CAB...... . N. C/C REGISTERED OWNER......


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